Shipping policy

SM Pet Arena par humari koshish hoti hai ke aapke pyare parindon ke toys aur accessories sahi salamat aur jald az jald aap tak pahonchein.

1. Delivery Charges

GST (3%) aur Shipping Rs 200 - Rs 1250 (weight ke hisab se) checkout par add hogi.

• 0.1kg – 0.2kg: Rs 200/-
• 0.3kg – 0.5kg: Rs 300/-
• 0.6kg – 1kg: Rs 400/-
• 1.1kg – 2kg: Rs 500/-
• 2.1kg – 4.9kg: Rs 700/-
• 5kg and up: Rs 1250/-

2. Delivery Time

Courier : Leopards Courier Service

Handling time is 1-3 business days.

Delivery time is 1-3 business days after handling time.

Note: Door-daraz ilaqon mein 1-2 din mazeed lag sakte hain.

3. Cash on Delivery (COD)

Hum pure Pakistan mein Cash on Delivery ki sahulat faraham karte hain. Aap apna parcel wasool karte waqt payment rider ko de sakte hain.

4. Order Tracking

Jaise hi aapka order ship hoga, aapko SMS ya Email ke zariye inform kar diya jayega. Aap kisi bhi waqt humare WhatsApp number par contact karke apne order ka status jaan sakte hain.