SM Pet Arena par humari koshish hai ke aap apne purchase se 100% mutmain hon. Agar aapko koi masla darpesh hai, to humari policy niche di gayi hai:
1. Return Window
Humari return policy 7 din tak mahdood hai.
Item wasool karne ke 7 din ke andar aap return request kar sakte hain.
2. Eligibility Criteria
Toy ya accessory bilkul naya or unused hona chahiye.
Item usi halat mein ho jaisa aapne wasool kiya tha.
Item apni original packaging mein hona chahiye.
3. Return Kaise Start Karein?
Return process shuru karne ke liye aap humse rabta kar sakte hain:
Email: sandmstore.08@gmail.com
WhatsApp: +92 3421276574
Return Address: House L-25 Sector 11/K Sanobar Cottage, North Karachi, Karachi.
4. Return Shipping
Agar item defective hai, damaged hai, ya galat item bhej diya gaya hai, to foran humse rabta karein taake hum masle ko hal kar sakein.
Agar aap item pasand na aane ki wajah se return kar rahe hain, to return courier ki charges customer ko khud bardasht kare honge.
6. Refunds
Aapka returned item milne aur check karne ke baad hum aapko inform karenge ke refund approve hua hai ya nahi.
Approve hone ki surat mein, refund ki raqam aapke original payment method par 10 business days ke andar bhej di jayegi.
